Reopening Information

Latest update 20th May – Subject to change

We are pleased to welcome visitors back to Poole’s Cavern and Country Park. We have everything in place, and are good to go to comply with the latest government and tourism industry guidance to make a safe and comfortable experience for everyone.

🎫 Book your tour now

Changes to the cavern tours

To comply with safe procedures for both visitors and our staff we have made the following changes to our cavern tours:

Planning your visit.

  • Socially distanced, covid compliant tours now available
  • The maximum number of people on each tour will be limited to 10
  • Pre-booked tickets will be for a specified tour time
  • The number of tours each day will be limited to manage safe visitor numbers
  • Visitors with any additional needs requiring assistance can call on 01298 26978 or email info@poolescavern.co.uk to arrange your visit with us.

What to expect on arrival.

  • Welcomed by a staff member at the visitor centre entrance
  • Hand sanitiser stations available throughout the visitor centre
  • Clear social distancing signs both through the visitor centre and cavern
  • Face covering must be worn in the cavern by everyone (excepting health or faith reasons)
  • Limited queuing
  • Our trained and expert guides will escort you through the beautiful underground world of Poole’s cavern in a small group and relaxed pace to enjoy this ‘Wonder of the Peak District’
  • Take away snacks, tea and coffee from our pop up café
  • Pre-packaged food and cutlery and drinks all in ecologically sustainable materials
  • Outside picnic tables available
  • Country park woodland trails to Solomon’s Temple viewpoint open

What you can expect from us.

  • Contactless payments for food and shop purchases
  • Fully trained staff
  • Regular enhanced cleaning of all areas
  • Hand wash and sanitiser stations
  • Staff provided with appropriate PPE at all times
  • Friendly service, advice and assistance at all times

Useful Links

Cafe @ The Cavern has now reopened

During lockdown conditions we operated the café at the cavern at a reduced capacity, but  we have since returned to normal service and are looking forward to welcoming visitors.